Who we are
This website (dumpsquadma.com) belongs to Dump Squad, a junk removal, cleanout and snow removal company in Massachusetts owned by Jamari Ramos. You can reach us at the phone number below.
Information you give us
When you ask for an estimate or contact us, you may give us your name, phone number, town or address, and details about the job. If you call, text, or email, we receive what you share.
How we use it
We use your information to respond to you, prepare your estimate, schedule the work, and follow up with you, and to comply with the law. We do not sell or rent your personal information.
Your job and property details
To quote and do the work, we may ask about what needs to be hauled, cleared, or plowed, where it is, your address or town, how to access the property, and photos you choose to send. We use these only to estimate, schedule, and complete your job.
We share them only with the crew doing your job and, when items are disposed of, with the recycling or disposal facilities involved. Those facilities don’t receive your contact details. We don’t sell your information.
Please take out anything personal, such as documents, photos, or devices you want wiped, before we haul items away. Once items are hauled off we can’t always get them back. We won’t post photos of your home or property online without your permission.
WhatsApp and the chat assistant
When you press Send on the estimate form or the contact form, your name, phone number, town, answers and any photo or video links are saved to Dump Squad’s customer dashboard so we can follow up with you, and a message opens in WhatsApp for you to send. WhatsApp (Meta) handles that message under its own privacy policy. The chat assistant runs in your browser and doesn’t send what you type to us or to anyone else.
Photos and videos you add
If you add photos or videos to your estimate, they are uploaded when you choose them, to cloud storage at a long, hard-to-guess link, and those links go in your WhatsApp message. Anyone who has a link can open that file, so please only add what we need to see for the job. We use them only to estimate and do your job. Ask us any time and we’ll delete them.
Using your camera
You can take a photo or record a video right on this site. Your browser asks for permission first, and we only use the camera and microphone while the camera screen is open. Nothing is saved until you press the button to take a photo or finish a recording. You can say no and upload a file instead.
Text messages (SMS)
If you give us your mobile number and agree to receive text messages, Dump Squad may text you about your request, your appointments, and related information. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Agreeing to receive texts is not a condition of any purchase or service.
We do not sell, rent, or share your mobile number or your text-messaging consent with third parties or affiliates for their marketing or promotional purposes. Your number is shared only with the service providers that help us deliver messages, and only for that purpose.
Visit statistics
To improve the site we count visits: the page, where the visit came from (for example Google or Instagram), the type of device, and an approximate city based on your IP address. We don't use cookies for this and we don't store your IP address. If your browser sends Global Privacy Control, your visits aren't counted.
Cookies and browser storage
Essential:
- ds_ins_sid — a random visit number, kept only for the visit, so one visit is counted once.
- The chat assistant stores one small note in your browser so its hello message doesn't keep popping up.
You can clear cookies and site data at any time in your browser's settings.
Other services we use
Vercel Blob (stores photos and videos you choose to add), WhatsApp/Meta (only when you choose to send us a message there), and Vercel (website hosting), which keeps standard server logs. Each service has its own privacy policy, which governs the information it handles.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them.
Your choices & contact
To ask to see, correct, or delete information you gave us, or to stop receiving messages, call or text (385) 549-0171.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
See also our Terms of Service.